| Broken promises
Whats in store
This has been an interesting year for technology. The perennial
battle between Microsoft and the rest of the world is beginning to display all the farce
of a Mike Tyson boxing match. Microsoft is convinced that it is purely envy that has
brought its rivals together to tell tales about its business practices and believes that
without such practices competition would be harmed. I find it difficult to understand how
faking video evidence and coercing people into shipping your product is in the consumer
interest but maybe thats why Im not worth several millions. On the other hand,
the US DoJ sees an easy target but doesnt seem to display a real grasp of the
issues. Never mind, think of all the journalists, commentators, analysts, lawyers and
other people who have been gainfully employed for the last few years and who can probably
expect to still be employed come this time next year.
Broken promises
Like most years, it has also been the year of broken promises. Four years ago we were told
that 1995 was the year that fibre, in the form of FC-AL (Fibre Controlled
Arbitrated Loop) would come of age. Whilst storage vendors have continued to increase the
number of FC-AL products, interoperability has been as easy as the local pub team beating
the All Blacks. We have seen some very good SAN (Storage Area Networking) solutions come
to market but try buying from more than one vendor and then trying to make them work
together and youll discover that 2001 may finally be the year of FC-AL. Of course,
this was also supposed to be the year that Windows NT 5.0 or Windows 2000 as it is now
known, was due to appear.
After a lot of criticism over delays in issuing beta code, Microsoft took the line that
the product would only appear when it was ready. Ready was then further defined as when
the product met strict quality goals. No one can argue that such an achievement is long
overdue except that the software industry has spent a considerable amount of marketing
resource over the last two decades, convincing us that perfect software conflicts with
commercial reality. As such, like the Pavlovian software users we are we have come to
accept the inadequacies of the software vendors. Now we are asked to put that aside in
what can only be seen as perhaps Microsofts boldest ever move.
Whats in store
What we dont yet know, however, is just how high the bar will be set for the final
code. Certainly the existing code is better than any other Microsoft product at this stage
of development and to a great degree, better than any finished production code, but the
issue is one of expectation. Having set the level of expectation, Microsoft must now
deliver but 7 weeks after the Veritest labs opened to test and accredit software, only one
program had publicly achieved accreditation. A lot of people were booking lab time but
Microsoft needs certified applications to ensure that Windows 2000 carries through the
quality statement.
That said, the fact that the Microsoft BackOffice components are not expected to ship in a
fully certified version until six months after the launch of Windows 2000 (source: Joel
Sloss, BackOffice Product Manager at Tech Ed 1999) must worry Microsoft. More importantly,
if you are prepared to wait for an operating system that has been produced to "very
high standards" why would you want to run any application on it that has not met the
same rigorous and demanding standards? After all, assuming you could afford a MacLaren F1
(or even just the insurance!), would you fill it full of diesel? Its very unlikely
unless you have too much money to burn.
Windows CE finally came of age in 1999 with Microsoft finally releasing the Common
Executable Format so that developers were able to run their code on all Windows CE
platforms without having to rewrite and recompile. This lowers the cost of entry and
should provide more applications for end users. Yet just as Microsoft achieves this
breakthrough, the dominant player in the PDA market, 3Com with its Palm range, has signed
a deal with the Symbian consortium to bring the two together in a common environment. This
is likely to mean an acceleration of telephony devices with PDA functionality and with
most of the major mobile phone vendors already committed to the Symbian project it looks
like being an extremely dominant move. Microsoft has countered by announcing a deal with
British Telecom but this is unlikely to cause many people at Ericsson, Nokia, Motorola and
Matsushita to lose much sleep. So maybe Santa will leave me one of those new Ericsson
mobile phone/PDA thingys.

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